Terms & Conditions
To book a class, workshop or retreat offered directly by Yoga-Yoga
Please refer to our standard terms and conditions regarding bookings and payments but in addition to these from March 2020 until further notice additional T&C’s exist for Online Classes REFER BELOW in red
Bookings are made online and your place is only guaranteed once a deposit [if offered] or full payment is received. If you do not wish to book and pay online then alternative arrangements can be made. Please contact us directly.
Terms and Conditions
When booking you will be asked to tell us of any medical condition that could hinder your performance in a class/workshop and during a retreat. Please complete this field, it is important and for your safety, if not stated we will ask you prior to coming to class. If you have no medical conditions please indicate by stating "No medical conditions".
Bookings for online classes: BOOKINGS CLOSE ONE HOUR PRIOR TO CLASS START TIME
please allocate 10 minutes before class start time to connect and check your set up ie that you can see and hear me clearly and settle and prepare [just like you would an in person class really!]
All major Credit Cards and Debit Cards are accepted through our PayPal account. You do not have to have a PayPal account yourself to use this option but if you do you can also choose to pay directly from your PayPal account
Direct Cash Transfer
You can also make a direct bank transfer via our secure online system
Confirmation of Bookings
On receipt of your booking & payment, we will send you confirmation of your place and any further information necessary for joining the course/workshop/retreat.
Online Classes: information that will be helpful to you for joining the class will be sent out in advance of your first class date. These guidelines are designed for you to get the best out of your class and for your safety too, we suggest you follow them and cannot be held responsible if you do not
Refunds and Credits
1.Workshops and special classes
These must be paid for in advance unless otherwise agreed please note a full refund is only given if cancellation is made one week prior to the workshop or special class starting. Normally a credit note will be issued if cancelled less than one week but more than 48 hours. If cancelled with less than 48 hours notice - then no refund or credit note is issued.
2. Weekend Retreats
When booking a weekend retreat you have the option of paying a non-refundable deposit or paying for the retreat in full. If you are paying the ~50% deposit, you will be sent an automatic reminder of the balance due 6 weeks prior to the weekend. Please pay this promptly. If you are booking less than 6 weeks to the start of the weekend you can only pay in full. We will email you all further information on the venue and what to bring with you about 2 weeks prior to the event.
Online Classes: no refunds are given for no shows unless exceptional circumstances apply and you are not able to give us 48 hours notice. If 48 hours notice is given, in general we will offer you a credit to another class unless catastrophic events prevent us from being in class together. We cannot be held responsible for the speed and quality of your Internet connection or the noise levels in your house that may disturb you
Cancellation policy for weekend retreats:
Deposits are non-refundable. For cancellations made up to three weeks before departure, 50% of payment (excluding deposit) will be refunded. Thereafter refunds (up to a maximum of 25% of payment and excluding deposit) will only be considered under exceptional circumstances and then only at the discretion of Louise. Cancellation of your weekend, for whatever reason, must be notified in writing to Louise via the website please. It may be possible to transfer to another weekend however a fee may be charged.
Cancellation of classes and retreats by Yoga-Yoga
Yoga- Yoga reserve the right to postpone or cancel workshops or retreats with a minimum of one weeks notice. If a workshop or retreat is postponed and students are unable to make the new date a refund of the fees will be issued in full. If it is cancelled then all fees will be refunded in full unless a student wishes to transfer onto another Yoga-Yoga offering, however, any fee difference will be refunded again in full.
I understand that I participate in all yoga classes entirely at my own risk and any loss, damage, injury or any other mishap will not be the responsibility of the class organiser or teacher. I understand that refunds will only be given if the course I want is booked or as outlined in this section.
Booking a Yoga-Yoga Teacher Training Course (TTC) and British Wheel of Yoga Foundation Courses (BWY FC) and other training for Yoga teachers
Please refer to the appropriate section on this website for specific details appertaining to the Yoga-Yoga TTC and BWY FC. There are special terms and conditions in place for these courses. For the Yoga- Yoga TTC we have a complete policy document that needs to be read through and agreed to in order to comply with our accrediting body Yoga Alliance Professionals. All other trainings require payment in full to secure your place. For any refunds or credits please refer to the policy for workshops above and note our cancellation policy above
Yoga- Yoga is an Inspirit2 Ltd company all rights are reserved.